Frequently Asked Questions

Do you make custom backdrops?

Yes. The beauty of having a team of wonderful artists is that we can create any type of backdrop that you might want.

Will I get the same backdrop as shown in the picture?

Even though we stay close to the original design, each backdrop is made to order and hence some minute variations in color and pattern may crop up from time to time.

How do you make your backdrops?

We have a team of classically trained artists who explore the textures, designs and materials to make our backdrops truly shine in your images.
We use the best quality materials and tools to make the best quality backdrops.

How do I take care of my backdrop?

Roll the backdrops back into the tube after use and wind it up tightly. Store it in a dry area away from sunlight and heat. Do not fold the backdrop, since it can essentially damage the fabric and the paints.

What should I do in case my product arrives damaged?

We take every precaution to make sure sure the backdrops is meticulously packed and protected from any damages due to shipping by using high density boxes and supports. However in the case that some over eager shipment handler does manage to damage it, you can report it to us on the day of delivery and we shall get it replaced.